Refund policy

Thank you for choosing Rise and Grind Roastery for your coffee needs. We understand that sometimes things may not go as planned, and we want to ensure that our customers are satisfied with their purchases.

Please note that due to the nature of our products, we are unable to offer refunds on any coffee purchased from our website. However, we value our customers and their satisfaction, and we are committed to making things right if there are any issues.

If you experience any problems with your order or are not completely satisfied with your purchase, please contact us at sam@riseandgrindroastery.co.uk

Our team will do our utmost to address your concerns and find a solution that meets your needs.

We appreciate your business and are committed to providing you with the highest quality coffee and customer service. Thank you for choosing Rise and Grind Roastery.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.